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FAQs
DC-Ex (Digital Currency Exchange) is the exchange platform where you can exchange your e-currency and cryptocurrency.

No. You can't change the email address at any situation.

Yes. We have two factor authentication which is able to activate under profile section after login. https://guide.duo.com/

Yes. You can change it under profile section after login.

Yes. DC-Ex has referral program. You can get your referral link under profile section after login.

You will earn 10% commission from referred user trading fee. For example if they trade 1000USD our fee is 0.2% you will get credited 0.2USD (10%).

In case if our trading is 0% you will not get any referral commission for that day. Kindly check fees page for our trading fee details.

Under finance section click transfer button for the respective currency which you want to transfer. Then select "available to other user" and provide the username to whom you going to transfer then click transfer and confirm your mail link to complete the transfer process.

User internal transfer under finance section and select "affiliate to available" option and complete the process. Once you got funds under available section you can trade or withdraw your funds.

After login go to history page and click deposit and withdraw tab to check your status.

Yes. In order to start chat you must complete 10 trades. In case if you got banned then you can't chat until banned duration.

https://www.youtube.com/watch?v=FWVE81hUuBI

To deposit or withdraw funds visit finance menu and click deposit and withdraw button of the respective currency.